Classroom/ Online: Yes/ Yes
Scheduling Date(s):
Note: Please click specific date for detailed venue and course fee etc.
HOW TO NEGOTIATE ANYTHING AND WIN
Everything is negotiable. We negotiate every day, whether we realise it or not. Many a time, our success depends on us achieving a win-win agreement in a negotiation. Whether negotiating with suppliers, external customers, internal customers or other colleagues, every negotiation scenario is unique and can be challenging in different ways. In order to consistently achieve successful results, we need to have the right strategies, the right skills and most importantly the win-win negotiator’s mindset.
Objective
In this exciting 1-day course, participants will be provided with proven frameworks that will put them in an advantageous position in every negotiation. They will learn to develop their communication, persuasion, planning, strategizing and cooperating skills to enable them to successfully work through challenging negotiation scenarios. They will learn to develop the win-win negotiator’s mindset to achieve successful outcome every time. Negotiating becomes fun and rewarding for them.
Outline
- What is Negotiation?
- Types of Negotiations
- The Use of Principled Negotiation to Resolve Disagreements
- Four Fundamental Principles of Negotiation
- The Negotiation Process
- Preparation for Negotiation
- Opening Position for Negotiation
- Bargaining During Negotiation
- Common Tricky Tactics and Traps
- Dealing with Difficult Issues
- Dealing with Tough Questions
- Ways to Break An Impasse
- Closing the Negotiation
Who should attend
This workshop is highly recommended for anyone involved in commercial negotiation of buying and selling, or for anyone struggling to get priority or to influence people over whom you have no direct authority, without damaging relationships.
Methodology
The course is designed to include varieties of instructional methods such as
- Mini-lectures – dynamic and highly engaging presentations
- Discussions and analysis of concept
- Case studies and role plays
- Experience sharing
Testimonials
“I have been negotiating with my customers for years. Now I know why sometime I failed to get what I wanted. Thank you, Johnny for the comprehensive training.” - Koo Cheng Liang
“Learned so much today, thank you. I like the part on tricky tactics and the win-win mindset” - Jeffrey Yip
“The training was well delivered. Clear and to the point. I enjoyed it. Thank you, Johnny” - Husaini
“Learned so much today, thank you. I like the part on tricky tactics and the win-win mindset” - Jeffrey Yip
“The training was well delivered. Clear and to the point. I enjoyed it. Thank you, Johnny” - Husaini
Profile of Johnny Lee
Johnny is a passionate and dynamic speaker, trainer, and coach with more than 20 years of experience in developing and conducting impactful and transformational training and presentations to a wide range of audiences. Prior to that he accumulated 30 years of solid experience as a corporate leader with a couple of large MNCs.
He regularly conducts soft-skill training relating to Communication, Interpersonal Relationships, Emotional Intelligence, Thinking skills, Hypnosis, Personal Resilience, Leadership, Supervisory and Managerial Skills, Performance Coaching, Negotiation, Mental wellness and Stress Management at various SMEs, MNCs, SAF, Statutory Boards, Training Institutions, and Schools. Participants regularly benefit from his knowledge and experience.
Drawing upon his extensive knowledge, skills and experience in leading edge tools, techniques, and strategies from Emotional Intelligence (EQ), Behavioural Analysis, Neuro Linguistic Programming (NLP), Neuro Semantics, and Hypnosis, he has spoken, trained, coached and worked with thousands of people, helping participants to improve their personal and business performance and well-being.
He is a Certified Emotional Intelligence (EQ) Trainer, a Certified Behavioural & Career Consultant, a Certified Advanced Behavioural Analyst, an Internationally Certified Master Practitioner of NLP (Neuro Linguistic Programming), a Certified Practitioner of Neuro Semantics, a Certified Hypnotherapist, and a Certified Hypnotist Instructor of the National Guild of Hypnotists.
He is a graduate of University of London with an Honours Degree of Science (Economics - Management Studies), he holds the Advanced Certificate in Training and Assessment (ACTA), the Master Hypnotist Diploma, and the 5 PATH Hypnotherapist Diploma.
With the wealth of experiences accumulated over the year on issues and opportunities helping people resolve emotional challenges, eliminate limiting thoughts/beliefs, and correct disabling behaviours, he is well-equipped and qualified to share real experiences, tested tools and proven strategies to help participants step up to the next level of their career and their life.
He is a great person to listen to!
