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How to Improve Your Communication and Interpersonal Skills at Work
During this time of rapid economic growth and changes, are you neglecting your relationships with others, especially your colleagues, your friends and family? Are you also missing your opportunities to really communicate with them?
According to Paul J.Meyer， "Communication - the human connection - is the key to personal and career success".
Fortunately, interpersonal skills are part of emotional intelligence and can be learned. It is necessary to become aware of your communication style and work to improve it now.
According to Paul J.Meyer， "Communication - the human connection - is the key to personal and career success".
Fortunately, interpersonal skills are part of emotional intelligence and can be learned. It is necessary to become aware of your communication style and work to improve it now.
Objective
During this 1-day course, participants will be introduced to the most powerful emotional Intelligence (EQ) and Neuro Linguistics Programming (NLP) tools to help them communicate with themselves and with others more effectively.
During the course they will take away a set of superior communication strategies, tools and techniques and become a better communicator. They will learn effective interpersonal skills and become a person of influence to improve relationships at work and at home.
They will be motivated to learn and apply the knowledge themselves then transfer the knowledge to their subordinates for them to use in their workplace to further improve the communication and relationships at their workplace.
During the course they will take away a set of superior communication strategies, tools and techniques and become a better communicator. They will learn effective interpersonal skills and become a person of influence to improve relationships at work and at home.
They will be motivated to learn and apply the knowledge themselves then transfer the knowledge to their subordinates for them to use in their workplace to further improve the communication and relationships at their workplace.
Outline
1. Using Emotional Intelligence for Better Interpersonal Relationships
- Exploring the Power of Emotions
- Differentiating Emotions, Feelings and Moods
- Linking the Think-Feel-Act Connection
- Examining the Communication Process
- Identifying your Communication Style
- Looking out for your Communication Behaviour
- Focusing on communicating at different levels
- Reading the Message of Emotions
- Recognizing the Pattern
- Optimizing Non-verbal Communication
- Managing Mood During Conversation
- Transforming Negative Emotions into Strength
- Planning Mindfully and Acting Intentionally
- Engaging the Internal Drivers
- Recognising and Appropriately Responding to Other People's Emotions
- Understand Mirror Neurons
- Accessing the Power of Purpose
- Exercising Optimism
- Seeking Clarify
Who should attend
This workshop is highly recommended for all staff in managerial and supervisory positions, professionals and business owners.
Methodology
The course is designed to include varieties of instructional methods such as
- Mini-lectures - Dynamic & Highly Engaging Presentation
- Self-assessment
- Demonstrations and practices of techniques and methods
- Case discussions
- Fun and objective-oriented games
- Group and partner experience sharing and brainstorming
- Role plays
Testimonials
"Attending this workshop provided the perfect opportunity for me to learn and improve as an individual and with the trainer's willingness to share his experience and knowledge; it results in a win-win ending to all. A really enjoyable session to attend"
Vinnce Wu
"The program is relevant from a work & personal point of view. I really enjoyed every single minute of the program. Thank you for making it interactive and fun. There are many lessons that I can bring back and use it not only in my work but in daily life as well. Each activity not only made me think about various topics, but it also made me know more about myself and my colleagues. Thank you, Johnny!!!" Daphrey Lee
Johnny is very knowledgeable and he brings us through the mental habits that we can practise to be a better person making impactful communication and purposeful interpersonal relationship.
Pan-Malayan Pharmaceuticals Pte Ltd
The course met my objective. Make me more aware of how to manage emotions. The trainer is very friendly and engaging.
National Arts Council
Enjoyed the Interaction and Learned the 7 Mental habits.
Previous participant
Vinnce Wu
"The program is relevant from a work & personal point of view. I really enjoyed every single minute of the program. Thank you for making it interactive and fun. There are many lessons that I can bring back and use it not only in my work but in daily life as well. Each activity not only made me think about various topics, but it also made me know more about myself and my colleagues. Thank you, Johnny!!!" Daphrey Lee
Johnny is very knowledgeable and he brings us through the mental habits that we can practise to be a better person making impactful communication and purposeful interpersonal relationship.
Pan-Malayan Pharmaceuticals Pte Ltd
The course met my objective. Make me more aware of how to manage emotions. The trainer is very friendly and engaging.
National Arts Council
Enjoyed the Interaction and Learned the 7 Mental habits.
Previous participant
Profile of Johnny Lee
Johnny is a passionate and dynamic speaker, trainer, and coach with more than 20 years of experience in developing and conducting impactful and transformational training and presentations to a wide range of audiences. Prior to that he accumulated 30 years of solid experience as a corporate leader with a couple of large MNCs.
He regularly conducts soft-skill training relating to Communication, Interpersonal Relationships, Emotional Intelligence, Thinking skills, Hypnosis, Personal Resilience, Leadership, Supervisory and Managerial Skills, Performance Coaching, Negotiation, Mental wellness and Stress Management at various SMEs, MNCs, SAF, Statutory Boards, Training Institutions, and Schools. Participants regularly benefit from his knowledge and experience.
Drawing upon his extensive knowledge, skills and experience in leading edge tools, techniques, and strategies from Emotional Intelligence (EQ), Behavioural Analysis, Neuro Linguistic Programming (NLP), Neuro Semantics, and Hypnosis, he has spoken, trained, coached and worked with thousands of people, helping participants to improve their personal and business performance and well-being.
He is a Certified Emotional Intelligence (EQ) Trainer, a Certified Behavioural & Career Consultant, a Certified Advanced Behavioural Analyst, an Internationally Certified Master Practitioner of NLP (Neuro Linguistic Programming), a Certified Practitioner of Neuro Semantics, a Certified Hypnotherapist, and a Certified Hypnotist Instructor of the National Guild of Hypnotists.
He is a graduate of University of London with an Honours Degree of Science (Economics - Management Studies), he holds the Advanced Certificate in Training and Assessment (ACTA), the Master Hypnotist Diploma, and the 5 PATH Hypnotherapist Diploma.
With the wealth of experiences accumulated over the year on issues and opportunities helping people resolve emotional challenges, eliminate limiting thoughts/beliefs, and correct disabling behaviours, he is well-equipped and qualified to share real experiences, tested tools and proven strategies to help participants step up to the next level of their career and their life.
He is a great person to listen to!
