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Communicate To Influence Using NLP

In today’s global and competitive world, the only constant is change. Individuals who are adaptable, can better cope with the variety of uncertainties in the future. However, often this alone is not sufficient, one also needs to develop the ability to effectively build strong relationships with others, both inside and outside the organization.

Communicate to Influence is a key competency often associated with top performers, both in managerial and leadership roles. Learning how to increase our ability to impact and influence others can make a big difference to our career success.

NLP (Neuro-Linguistic Programming), is a valuable tools and skills which enables individuals to build rapport and create a positive impression. Started in 1970s, NLP has since benefitted many in the understanding of how we can connect and become an effective communicator that 'INFLUENCE'.

Objective

Outline

Module 1: Secrets and Principles of Effective Communicators

• The NLP communication model: How we perceive and filter reality
• Key success factors of influential communicators
• The role of intention and outcome in communication
• The power of language: words, tone, and body language
• Activity: Identify effective vs. ineffective communication examples

Module 2: The Power of Observation – Sensory Acuity

• What is Sensory Acuity and why it matters in communication
• Learning to observe micro-behaviors: facial expressions, tone, gestures
• Reading non-verbal signals for congruence or resistance
• Calibrating and adjusting based on observed feedback
• Activity: “Detective” exercise – Practicing observation in pairs

Module 3: Building Lasting Relationships with NLP

• The psychology of trust: What makes us connect with others?
• Understanding the unconscious mind’s role in building rapport
• Identifying communication preferences (Visual, Auditory, Kinesthetic)
• Activity: Group discussion and reflection on trusted relationships

Module 4: Rapport Technology – Matching and Mirroring Techniques

• What is rapport and how does it influence communication?
• NLP techniques: matching voice, body language, breathing, and language
• Pacing and leading to guide conversations positively
• Ethical considerations in using NLP techniques
• Role Play: Practice matching and mirroring in different scenarios

Module 5: Integration and Action Planning

• Recap of key NLP tools and insights from the day
• Personal action plan: How will I use NLP in my workplace/life?
• Group sharing of insights
• Final Q&A

Who should attend

This course is suitable for everyone who wants to improve his/her communication.

• CEOs, Managers and Leaders
• People who work in sales and marketing
• People who aspire to start their own business

Methodology

Testimonials

Adrian kept his workshop fun and with the good discussion, excellent trainers and deep engagement - this was definitely one of the best courses we've ever attended.
Boeing Singapore

Adrian is great and knowledgeable, fun and willing to share. The conduct of the session was professionally done, intersperse with fun activities. Great fun.
Ministry of Home Affairs

Profile of Adrian Toh

For the last fifteen years, Adrian has dedicated himself to training, facilitation, coaching and counselling people of every walk of life to do more and achieve greater things in life. Adrian's passion comes from his desire to be a positive force in the world, and use his skills to accelerate change in people, so they too can enter the world and make a positive difference.

Driven by this greater purpose, Adrian has developed himself in many area of training, facilitation, coaching and counselling. Adrian is Certified NLP Coach Trainer with American Board of NLP, a Certified Hypnotherapist, a Certified DISC, MBTI®, Enneagram, Extended-DISC® and EQ Consultant, a Certified Process Facilitation Skills trainer, Time Line Therapy trainer, ACTA certified, 6 Second EQ Practitioner and Resilience Practitioner.

Adrian's prior work experience was in the military (> 20 years) where he juggled his professional duties as Commanding Officer of 6th Army Maintenance Base, and helping servicemen overcome personal challenges as an active para-counsellor as well as Deputy Chairperson of the Army's Para-counsellor Advisory Committee. Adrian handled both these responsibilities perfectly.

Today, Adrian takes his leadership skills and big heart to training rooms all over Singapore and Vietnam. Some of Adrian’s clients are Singapore Armed Forces, Singapore Land Authority, Tiong Aik (TA) Construction Ltd, GlaxoSmithKline (GSK), Civil Service departments and Statutory Bodies.