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    Event Profile
    Class/
    Online
    Classroom
    Date October 31, 2025
    Time 9:00am to 5:00pm
    Venue Hotel Grand Pacific Singapore
    101 Victoria Street
    Singapore 188018
    Fee
    9% GST will apply
    SGD 520.00
    3 & above: SGD500.00 each
    For Member
    SGD 494
    3 & above: SGD475 each
    NoteTwo tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request.
    Other Date(s)1) Feb 12, 2025
    2) Jun 26, 2025
    Trainer
    Activity
    You may reach us via
    T: 6204 6214
    E: info@ccisg.com
    Alternatively, you may send below details to register
    Contact Person
    Company (optional), Name, Job Title, Mailing Address, Tel, Email

    Participant(s)
    Name, Job Title, Email
    Are some of your staff under-performing or not motivated at work? Wondering how to bring out the best performance in your staff? This practical workshop gives you systematic processes and guidelines on how to grow your staff from setting goals to helping them achieve these goals and excel at work. If you have a team of staff that needs to soar, then this is the course for you.
    Objective
    Are some of your staff underperforming or not motivated to excel at work?
    Wondering how to bring out the best performance in your staff?

    This practical workshop gives you systematic processes and guidelines on how to grow your staff from setting goals to helping them achieve these goals and excel at work. If you need to build a team of staff that can soar, then this is the course for you.
    Outline
    1. Changing expectations and perspectives at the workplace

    2. What bosses expect and employees want?

    3. Bridging the gap and reconciling the two

    4. Process to coach, mentor and motivate your employees

    5. Key coaching and mentoring models and frameworks

    6. Setting S-M-A-R-T goals and motivating staff

    7. What do you do when employees do not meet targets and KPIs?

    8. How to handle under-performers and high performers?

    9. Providing regular feedback and mentoring

    10. Motivating your staff - ten proven techniques.

    11. Communicating negative feedback

    12. What options exist when employees do not improve?

    13. Nurturing a culture of ongoing dialogue and feedback at work.
    Who should attend
    All levels of managers, heads of department and executives who have to coach, mentor and motivate their employees effectively toward higher performance.
    Methodology
    Key coaching and mentoring process and frameworks, practical tips and pointers, dialogues and discussions, "hands on" workshop, visually-stimulating sessions, group discussions, worksheets, and
    useful coaching and mentoring checklists.
    SANDRA SANDU's Profile
    SANDRA SANDU FCMC, MEd

    “Brilliant, engaging, practical trainer with wealth of global experience.” IBM

    Sandra Sandu is an inspiring and passionate global trainer with a 29-year track record in training employees of corporations across twenty-five countries in the Asia Pacific.

    More than half a million employees from leading multi-national corporations in government and government sector have benefited from her training.

    Sandra has several prestigious qualifications from leading professional institutions
    1. Master’s Degree in Education distinction, MEd (Training and Development) Sheffield University UK
    2. Advanced Full Certificate in Training and Development ACTA all 6 modules at Institute of Adult Learning
    3. Postgraduate Diploma in Applied Linguistics Regional Language Centre (RELC)
    4. Specialist in English for Specific Purposes (ESP)
    5. Diploma in Speech and Drama Trinity College London, UK
    6. Certified Management Consultant, CMC since 1993
    7. Fellow Institute of Management Consultants, (FCMC) since 2002
    8. Certified Trainer, Tony Buzan Mind Mapping and Thinking
    9. Certified Trainer, American Management Association
    10.Certified Trainer, Multiple Intelligences Mind Resources
    11.Coach, Business Thinking Systems Sydney
    12.Completed Strategic HR at INSEAD School of Business, Singapore
    13.Listed in International Directory of Professionals since 1997.
    14.Author of "Getting Ahead In Your Career" Guidebook.

    “Sandra’s sessions are always highly interactive and engaging with lots of hands on experience and positive outcomes.”

    “Sandra listens, analysed our needs and delivers what we need. Our participants benefited immensely”.

    “Sandra has conducted several workshops for us for our heads of department and engineers. Feedback is always rated excellent.”
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