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    Event Profile
    Class/
    Online
    Classroom
    Date August 21, 2025
    Time 9:00am to 5:00pm
    Venue Holiday Inn Atrium Singapore (Halal Certified)
    317 Outram Road
    Singapore 169075
    Fee
    9% GST will apply
    SGD 520.00
    3 & above: SGD500.00 each
    For Member
    SGD 494
    3 & above: SGD475 each
    NoteTwo tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request.
    Other Date(s)1) Feb 10, 2025
    2) May 15, 2025
    3) Nov 27, 2025
    Trainer
    Activity
    You may reach us via
    T: 6204 6214
    E: info@ccisg.com
    Alternatively, you may send below details to register
    Contact Person
    Company (optional), Name, Job Title, Mailing Address, Tel, Email

    Participant(s)
    Name, Job Title, Email
    We may achieve brilliant business success in one country or region, but when expanding into a new market with a different culture and language, we face significant challenges. What can be transferred is the business mindset, while what needs adjustment is based on local culture how to attract talent, build a team, establish an effective organization, and expand into another successful business landscape!

    A successful cross-cultural leader must have a clear understanding of the differences in key dimensions among different cultures and the impact of these differences on managing employees, leading teams, and implementing company business plans. Therefore, they can quickly adjust their leadership style and behaviour to lead business operations in more countries towards greater success!

    我们可能在某一个国家或地域取得辉煌的商业成功,却在开拓另一个有不同文化和语言的新市场时面临很大的挑战。可以迁移的是商业思路,需要调整的是如何根据当地文化吸引人才,建立团队,搭建有效组织,开拓另一个成功的业务版图!

    一个成功的跨文化领导者必须清楚了解,不同文化在关键维度的差异以及这些差异在管理员工,带领团队,落地公司业务计划上的影响,因此他能快速调整领导力风格和行为,带领更多国家的业务走向更大的成功!
    Objective
    1. Mastering how to measure cross-cultural leadership - the Cultural Competence Model. 掌握如何衡量跨文化领导力-文化胜任力模型
    2. Understanding the meaning of culture across six dimensions and the cultural differences in major Asia-Pacific and Western countries within these dimensions. 理解文化含义的六个维度以及不同维度下主要亚太/欧美国家的文化差异
    3. How to establish efficient communication and collaboration methods based on cultural differences 如何根据文化差异建立高效的沟通和合作方式
    4. Core skills in cross-cultural management 跨文化管理核心技能
    Outline
    Module 1 What is culture/why culture is important. 什么是文化以及文化对业务的影响
    • Definition of culture 文化的定义
    • The significance of culture impact in business world 文化如何影响商业世界
      Culture competence model文化胜任力模型
      - Cognitive competence =KNOWLEDGE 认知能力=知识
      - Affective competence =AWARENESS & MOTIVATION 情感能力=意识与意愿
      - Pragmatic-communicative competence =SKILLS 实际沟通能力=技能
    Module 2 Culture differences in major AP countries & its impacts主要亚太国家的文化差异及其影响
    • 6-D Model: Culture Differences 6-D 维度下的文化差异
      - Power distance 权力距离
      - Individualism vs. Collectivism 个人vs 集体主义
      - Masculinity vs. Femininity 阳刚特质
      - Uncertainty avoidance 不确定性规避
      - Long-term vs. Short-term orientation 实用主义
      - Indulgence vs. Restraint 放纵vs 克制
    • Data insights and real case sharing in 6D application in major AP countries. 数据洞察以及如何根据文化差异进行管理的真实案例分享
    Module 3 Across culture management core skills
    • Individual level : develop sympathy and inclusive mindset 个体层面:开放包容思维以及同理心
    • Team level: remote work management and effective team charter 团队层面:如何做好远程团队管理以及建立有效团队规范
    • Organization level: establish inclusive and diversified culture and system 组织层面:建立多元包容的文化以及支持体系
    Who should attend
    Cross culture managing directors, managers, HR Personnel, Executives, or any individuals who would like to develop the cross-culture leadership to expand their business especially in south east Asia.

    跨国业务负责人,经理,跨国公司HR以及任何需要发展跨文化领导力尤其想在东南亚拓展生意版图的个人。
    Methodology
    In the section of understanding culture differences, Hofstede Insights' cross-cultural model and data, along with the trainer's practical experience in managing organizations in Southeast Asia, will be used to help participants truly understand the essence of cultural differences and their impact on business in different Southeast Asian countries. In the skills development part, different learning activities like role-play, task based exercise, group discussion etc will be used to develop real cross culture leadership skills.

    此课程文化差异部分会使用Hofstede Insights 的跨文化模型及数据和培训师在东南亚组织管理的实战经验帮助学员真正理解文化差异的内涵和对东南亚不同国家业务的影响。 跨文化领导力技能部分使用演练,学习活动,小组讨论等多种互动式教学方式帮助学员建立真正的能力。
    Sophie Liu's Profile
    Sophie has 15 years of experience in organization and learning development in top Fortune 500 companies across various industries. Since 2018, she has been expatriated by Shell to lead organization and learning development in Southeast Asia, covering markets in Singapore, Malaysia, Thailand, South Korea, Vietnam, the Philippines, and has represented APAC joining various global leadership development and organization development and transformation projects. Sophie is proficient in English and Mandarin and can design and implement leadership programs and management courses bilingually. The topics cover from strategic thinking, digital transformation, innovation, channel management to agile leadership, cross-cultural leadership, leader as a coach, and high-performance team building etc.

    Sophie is the founder of Seeding Asia, CO-ACTIVE ® Coach, certified coach of Leadership Circle Profile , certified trainer of Personal Soft Skills by Schouten and certified trainer of Strengths Deployment Inventory® and Situational Leadership® . She is also awarded Certificate in Organizational Development by International Association of Organization and Leadership. She has a strong background in business models and business operations. During her expatriation, she led organization and learning development in multiple Southeast Asian countries, which included organization diagnosis, culture transformation, leadership and professional business capabilities development and building senior leadership team.

    Sophie holds a bachelor's degree in Computer Science from Huazhong University of Science and Technology and a master's degree in Business Management from Shanghai Jiao Tong University. She has also completed an exchange program at the Lyon Business School in France.

    Training Topics:

    Leadership: Leaders as a coach, Cross-Cultural Leadership, Building High-Performance Teams, The Secret of Success - Developing Sharp People Skills, Personal effectiveness, Time Management ,Non-Authority Influence ,New Managers - Successful Transition from Individual Contributor to Team Leader
    Business professional capability: Value selling, indirect channel management, digital transformation, innovation capability building.


    Sophie拥有15年顶尖500强公司跨国跨行业组织与学习发展经验,18年起被壳牌外派新加坡负责东南亚组织与学习发展工作,覆盖新加坡、马来西亚、泰国、韩国、越南、菲律宾等多个亚太市场,并代表APAC参与全球多个领导力发展和组织发展重组项目。刘老师可以流利的用英语和华语为客户设计并实施领导力项目及管理课程,主题涵盖战略思维、数字化转型、创新思维、敏捷领导力、跨文化领导力、教练式领导力、高绩效团队打造等。

    Sophie 是Seeding Asia 创始人,Co-active 共创式教练,全景领导力®认证教练,思腾软技能认证培训师,SDI动机个人优势®认证培训师,情境领导®认证培训师以及IAOL线上组织发展认证顾问。她有扎实的业务模式和商务运作背景。在新加坡工作期间,领导东南亚多个国家的组织及学习发展工作,完成了0-1体系搭建,涵盖组织诊断、领导力、专业商务能力以及团队有效性方案设计与实施。

    Sophie毕业于华中科技大学计算机本科,上海交通大学企业管理硕士,曾在法国里昂商学院交换。

    Sophie的培训擅长领域有:

    领导力类:教练式领导力、非职权影响力,成功的秘诀:识人, 纵向领导力、跨文化领导力、个人效能提升训练、定制领导力提升项目

    教练类:一对一教练、团队凝聚工作坊、高管融合工作坊、职业发展

    引导类:团队引导工作坊、行动学习
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