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    Event Profile
    Class/
    Online
    Classroom
    Date September 26, 2025
    Time 9:00am to 5:00pm
    Venue Hotel Grand Pacific Singapore
    101 Victoria Street
    Singapore 188018
    Fee
    9% GST will apply
    SGD 580.00
    3 & above: SGD550.00 each
    For Member
    SGD 551
    3 & above: SGD522.5 each
    NoteTwo tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request.
    Other Date(s)1) Mar 27, 2025
    2) Jun 27, 2025
    3) Dec 12, 2025
    Trainer
    Activity
    You may reach us via
    T: 6204 6214
    E: info@ccisg.com
    Alternatively, you may send below details to register
    Contact Person
    Company (optional), Name, Job Title, Mailing Address, Tel, Email

    Participant(s)
    Name, Job Title, Email
    You are a talented, self-driven and hardworking professional who is good at what you do. However, your voice is holding you back and does not project the confidence and impact you’ve desired for.

    You are tired of one or more of the following voice problems:
    • Your voice gets worse when you are nervous. You feel the tightness in your throat but couldn’t do anything about it. It’s just beyond your control! What even more frustrating is that your competence gets questioned.

    • Your voice is not clear. People often ask you to repeat yourself, which frustrates you and affects your confidence.

    • Your voice is too soft and people can’t hear you. It gives people the impression that you are not confident. You try to speak loudly but embarrassingly, you often end up shouting.

    • You sound too young. Your voice does not match your age. People don’t take you seriously. You spend a lot of time proving your competence.

    • You speak too fast. People can’t catch what you say and often ask you to repeat yourself. You try to remind yourself to slow down but after a while you start speed talking again. You often feel breathless.

    • You speak with a monotone. You have great insights and creative ideas but people don’t seem to be interested when you speak. You find it difficult engaging them and leaving any impact. You believe your voice has put you in disadvantage.

    • Your have a high-pitched voice. You didn’t know until you hear yourself in the recording or a close friend tell you it’s irritating. Because of your high pitch, people misunderstand your good intention.

    • You voice is nasal. People don’t take you seriously and they doubt your capability and competence.

    In this interactive, practical and fun workshop, Cynthia will help you discover your confident and powerful voice through the 6-module Powerful Voice System so as to make your voice work for you and achieve the impact you want. She will empower you with tools and techniques to ensure you speak with confidence, credibility and impact at any given situation.
    Objective
    • Improve your vocal influence to sound more polished and powerful
    • Project a clear, confident, and credible voice
    • Develop a deeper, fuller, more resonant and more mature voice
    • Uncover your optimum pitch that speaks influence and authority
    • Say goodbye to soft-spoken, squeaky, and immature voice
    • Develop a voice that will be taken seriously
    • Increase your volume properly to project authority without shouting
    • Control your speaking rate to convey the impact
    Outline
    1. Module one - Voicing Freely
      - Voice & Tension
      - Find your hindrance in voice projection
      - Vocal Aerobics to find where your tensions are stored and release them
      - Speak with your whole body, place your voice from the head center to heart center
    2. Module two - Power up your voice with proper breath
      - Breathing & Voice
      - Proper breathing techniques to support your voice and lay the foundation to a powerful voice
      - Breathing exercises
    3. Module three - Speak with the support of your diaphragm to project a clear and calm voice
      - Projecting your voice with the support of diaphragm
      - Speaking consistently from the diaphragm
    4. Module four - Develop resonance to project confidence and credibility
      - Pitch & Resonance
      - Find your optimum pitch range
      - Develop your voice resonance to sound mature, authoritative and credible
    5. Module five - Speak with passion & conviction with voice dynamics
      - Overcome that monotone
      - Color your words to make your read come alive
      - Use your voice to paint pictures in your listeners’ mind
      - Use your voice to engage and intrigue your listeners
      - 3Es Techniques to add color into your voice immediately
      - 3 Keys to painting pictures with your voice
    6. Module six - Make Your Voice Work for You
      - Speak with confidence
      - Speak with credibility
      - Speak with authority
      - Speak with assertiveness
    Who should attend
    1. Executives, senior managers, newly-promoted managers or aspiring managers who want to speak with a voice that commands respect and influences people to take action
    2. Professionals who want to speak with a voice that projects confidence and credibility
    Methodology
    Cynthia’s workshop is packed with practical activities, pair and group work, video analysis, and interactive presentations set in a fun and safe learning environment. Participants will be prepared to participate fully in role plays and discussions that allow for immediate application.
    Testimonial
    "Cynthia is calm and knowledgeable in what she does. She’s flexible in making changes to the schedule to suit the audience. I always know the importance of breathing from the diaphragm and today I learned how."
    Derek Henson - Master Trainer, Achieve Global Asia Pte Ltd

    "Cynthia is able to identify my areas of improvement. She is patient to guide me through the sessions and have me see the improvement I wanted. I can feel the voice after the sessions is more powerful and gave me a sense of higher confidence in leading people."
    David Ng - Vice President, SingTel

    "Cynthia is very professional and communicates well. Her voice control is astounding. The sessions equipped me with the ability to calm down during hectic moments. It raised my awareness of how to relax and focus on breathing correctly and effectively, and lays the foundation for a better voice."
    Pam Hu - Director of Quality Service, Media Development Authority

    "Cynthia is very personable and engaging. She makes the class lively and interactive. I learned how to project a more credible voice & image and let people get the fullest of my sharing." Mary Au Yong, Skills Development & Customer Relations Executive, ONI Global Pte Ltd

    Very interesting! Did not expect that there are so many valuable learning to be applied not only on workplaces but also in our daily lives. Trainer Cynthia is very knowledgeable and projects her voice really well.
    Ministry of Manpower

    The workshop is good. Cynthia is very knowledgeable, friendly and engaging.
    Ministry of Manpower
    Cynthia Zhai's Profile
    Cynthia is a Voice Coach, Professional Speaker (CSP) and Best-Selling Author. She’s also a 2-time TEDx speaker.

    As a voice coach, Cynthia has coached business professionals and professional speakers from 52 countries across 6 continents to speak with a powerful voice.

    As a professional speaker, Cynthia has been a professional speaker for the past 22 years and she has spoken in 23 countries and regions over 5 continents, including U.S., Sweden, The Netherlands, Finland, France, Spain, Portugal, Singapore, Malaysia, China, Thailand, India, The Philippines, Vietnam, Brunei and more.

    Cynthia has appeared in U.S.A Discover Your Talent Show, Singapore Radio Program 938Live 4 times, Hong Kong Radio 3, and Malaysia Business Radio Station BFM as a guest speaker on the subject of Voice. She’s a regular guest on podcasts from around the world.

    Cynthia has spoken to more than 10,000 audience members across industries, from the world’s top MNCs as K & L Gates Washington D.C., Stanford University, Sofia University, Google Asia Pacific, HSBC Singapore, Procter & Gamble International Operations Southeast Asia Singapore Branch, to Government bodies as British High Commission Singapore, Singapore Air Force.

    In the knowledge and practice of Enneagram, Cynthia is an IEA Accredited Professional and has learned with some of the world’s best teachers as Russ Hudson, Helen Palmer, etc. Cynthia has been using Enneagram in her coaching work for the past 15 years. Cynthia has spoken in International Enneagram Conference, European Enneagram Conference 3 times, Latin American Enneagram Conference and African Enneagram Conference on the topic of Voice and Enneagram. She’s the first and only woman accredited Enneagram Teacher by International Enneagram Association in Singapore.
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