Event Profile | |
Class/ Online | Classroom |
Date | October 17, 2025 |
Time | 9:00am to 5:00pm |
Venue | Hotel Grand Pacific Singapore 101 Victoria Street Singapore 188018 |
Fee | 9% GST will apply SGD 550.003 & above: SGD520.00 each For Member SGD 522.5 3 & above: SGD494 each |
Note | Two tea breaks and buffet lunch will be served. Limited complimentary car parking coupons are available upon request. |
Other Date(s) | 1) Apr 16, 2025 2) Jul 11, 2025 |
Trainer | |
Activity | |
You may reach us via T: 6204 6214 E: info@ccisg.com Alternatively, you may send below details to register Contact Person Company (optional), Name, Job Title, Mailing Address, Tel, Email Participant(s) Name, Job Title, Email |
nvestigative interview is what we are all forced to undertake at a point or the other in life, no matter our field of operation. This is where the thrust of truthfulness and honesty lies. However, people have always failed in their bid to establish the truth because at the point of finding out, they exhibited naivety which turned against them. Working as an investigative interviewer demands that you possess some prerequisite skills that set you apart from the crowd. This is what many people have not been patient enough to imbibe. Fortunately, the course, Investigative Interview, codifies everything you need to know about engaging a person in a serious discourse that will challenge them into saying the truth.
The course is grouped into five modules with each catering for a distinct but intertwined concept. It aptly discusses the skills the interviewer needs to imbibe before engaging the interviewee. Whenever we talk about investigative interview, what comes to mind is being able to unravel what no other person knows. Being part of this course means you would be armed with the weaponry of operating at a level where it would be difficult for fraudsters to play on your intelligence. Theories applied are practically discussed.
The course is grouped into five modules with each catering for a distinct but intertwined concept. It aptly discusses the skills the interviewer needs to imbibe before engaging the interviewee. Whenever we talk about investigative interview, what comes to mind is being able to unravel what no other person knows. Being part of this course means you would be armed with the weaponry of operating at a level where it would be difficult for fraudsters to play on your intelligence. Theories applied are practically discussed.
Objective
By the end of this course, you will be able to:
- To understand the essence of calmness in interview
- To be tutored on how to sustain relationships
- To know how baseline is set
- To know the gimmicks of liars
- Bringing out the truth out of the web of lies
Outline
- What is Stress
- Can calmness be stress
- Are Emotions controllable
- How to connect
- Non-Verbal and Verbal connection
- Handling defensive situation
- Normalizing vs Baseline
- How and what baseline to identify
- What is deviation
- Why and Type of deviation
- How to identify deviation
- Extracting truth
- Is truth a lie
- Professionals need to listen
Who should attend
- What is Stress
- Anyone who has ever interacted with another person!
- HR Managers involved with Hiring process and Interviews
- Entrepreneurs, Business people, Salespersons
- Managers and Supervisors
- Teachers
- Students
- Employers
- Employees
- Security Officers
- Enforcement Officers
Methodology
This will be a 1-day course, conducted formally and the following methodologies will be applied:
1. Presentation
2. Video
3. Case studies
4. Demo
5. Role-Play
6. Practice
1. Presentation
2. Video
3. Case studies
4. Demo
5. Role-Play
6. Practice
Testimonial
Alan's vast experience has made this course very interesting. He is able to engage us with us for the course content.
Willing to share his vast experience with participants. Humous and good human touch during lessons.
The trainer, Mr Elan, is fun & enjoyable to listen to and has vast experience in this field of expetise.
highly recommended course
Excellent course! Elan is amazing and humble
Able to relate the topics to my work and personal experience
Interactive, able to engage the audirence with real-life experences.
Background of trainer relates to the topic very well.
Willing to share his vast experience with participants. Humous and good human touch during lessons.
The trainer, Mr Elan, is fun & enjoyable to listen to and has vast experience in this field of expetise.
highly recommended course
Excellent course! Elan is amazing and humble
Able to relate the topics to my work and personal experience
Interactive, able to engage the audirence with real-life experences.
Background of trainer relates to the topic very well.
Alan Elangovan's Profile
The Master Trainer Alan, an erudite behavioral analyst with three decades of firsthand experience. For the past 30 years, he has been equipping civil servants in Singapore and the corporate world on how to enhance and harness their skills for increased productivity. His expertise in strategic training has made him the cynosure of all eyes within and outside of Singapore.
He has been the point man in identifying, researching and strategically implementing the specific training needs for the Ministry of Home Affairs (MHA) workforce in their various departments. For seven years, he was the company trainer at the SAF; he spent the next five years in the private sector as a corporate trainer before pitching his tent with the Ministry of Home Affairs for two decades as their master trainer and public speaker.
From experience, Alan understands that detecting a high-quality forgery and other related criminal cases is time-consuming, energy-demanding and intellectually-tasking, and as such, he came up with a quintessential training program tagged Profiling Techniques and Behavioral Courses. Since 2004, he has always been the resource personnel at Immigration Checkpoints Authority's (ICA) seminars for their workforce. Alan recorded another great feat by being contracted to share his wealth of experience with officers in some other countries of the world. Since then, he has been a regular face in seminars conducted for immigration and customs officers in Indonesia, Malaysia, Bhutan, Brunei, Vietnam, Laos, Philippines, Hong Kong, Australia, Myanmar, Thailand and Cambodia. The continuous flow of classes he conducts for people from Asian region has unarguably enhanced the quality of his delivery and also increased his knowledge. Alan have trained an estimated number of 100,000 officers all over public and private sectors.
His efforts were never allowed to go in vain as he has clinched many laurels and international recognitions. He was given the title of Master Trainer in 2015. Other coveted awards that Alan has won are: Commissioner Testimonial for Outstanding Trainer Award and Commendation for Outstanding Trainer Award. Since then, many other laurels have crossed his path.
He has been the point man in identifying, researching and strategically implementing the specific training needs for the Ministry of Home Affairs (MHA) workforce in their various departments. For seven years, he was the company trainer at the SAF; he spent the next five years in the private sector as a corporate trainer before pitching his tent with the Ministry of Home Affairs for two decades as their master trainer and public speaker.
From experience, Alan understands that detecting a high-quality forgery and other related criminal cases is time-consuming, energy-demanding and intellectually-tasking, and as such, he came up with a quintessential training program tagged Profiling Techniques and Behavioral Courses. Since 2004, he has always been the resource personnel at Immigration Checkpoints Authority's (ICA) seminars for their workforce. Alan recorded another great feat by being contracted to share his wealth of experience with officers in some other countries of the world. Since then, he has been a regular face in seminars conducted for immigration and customs officers in Indonesia, Malaysia, Bhutan, Brunei, Vietnam, Laos, Philippines, Hong Kong, Australia, Myanmar, Thailand and Cambodia. The continuous flow of classes he conducts for people from Asian region has unarguably enhanced the quality of his delivery and also increased his knowledge. Alan have trained an estimated number of 100,000 officers all over public and private sectors.
His efforts were never allowed to go in vain as he has clinched many laurels and international recognitions. He was given the title of Master Trainer in 2015. Other coveted awards that Alan has won are: Commissioner Testimonial for Outstanding Trainer Award and Commendation for Outstanding Trainer Award. Since then, many other laurels have crossed his path.